WHO WE ARE?
Your Trusted Partner for Incontinence Care Products
Welcome to the forefront of incontinence management, where innovation meets compassion. Incontinence care, a common yet often overlooked concern, affects millions worldwide, transcending age, gender, and background. At TBM, we understand the profound impact that incontinence can have on individuals’ lives. That’s why we are dedicated to providing cutting-edge solutions that not only address the physical challenges but also uphold dignity and comfort.
Incontinence Products That Protect Our Environment






We are the best incontinence care product supplier accross the UK
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Frequently Asked Questions
In this FAQ section you may find all the information about our services.
Delivery Information
Below is our latest delivery information. If your area isn’t shown you will be able to view all the available delivery options by entering your post code during checkout. If no options are available please contact us for help.
What is the order cut off time for next day delivery?
If you order before 3:00pm Monday – Friday your goods will be despatched the same day.
What is VAT relief?
VAT is a tax that the consumer pays when buying goods and services in the European Union, including the UK. The standard rate for VAT in the UK is 20%. Individuals who are chronically sick or disabled can claim VAT relief when they buy goods that have been designed for disabled people and are for their own ‘personal and domestic use’. This means that they pay the retail price with VAT removed. On this website, only products that show the ‘VAT Exempt’ badge are available for purchase with VAT relief.
How do I claim VAT relief?
The prices shown on our website for products and shipping exclude VAT. When ordering online, VAT is automatically removed if the conditions of VAT relief are met. If the contents of your basket exceed the personal limit, the ‘VAT Declaration’ step will be shown.
By completing our online ‘VAT Declaration’ you are agreeing to these terms and conditions and that you are claiming relief from Value Added Tax under Group 12 of Schedule 8 to the Value Added Tax Act of 1994.




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